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  1. #1
    HaDeRonDa Guest

    Default Great service from TC

    My schedule is very hectic. Who's isn't right? I own a business and also work for some cheap skate, JK!! and since moving to NY I have had no daytime cell phone reception due to where I am working so I have not been able to call Thompson Center about a problem with a sight on my OMEGA.
    I ended up faxing TC about the problem with a diagnosis and remedy to the problem. Though I would like not to discuss or call attention to the problem, I'm sure you can understand why, TC sent me the part/s needed to remedy this problem. All due to a fax.
    Thank you TC for not ignoring my fax due to my comminucations problem that I have had recently. They provided me with over $50 in parts, free of charge with a note atttached stating, "Please let us know how well this works for you"
    That is great customer service in my eyes.
    My "shooter" Ml is on the mend.
    Once again, Thank you Thompson Center !

  2. #2
    too_pointer's Avatar
    too_pointer is offline Administrator
    Join Date
    Sep 2000
    Location
    grayling,mi.
    Posts
    12,470

    Default Re: Great service from TC

    That is always good to hear, a satisfied customer
    too_

  3. #3
    Tecumseh is offline 10-Pointer
    Join Date
    Sep 2006
    Posts
    1,079

    Default Re: Great service from TC

    T/C has great customer service I've only had to use it a couple of times and the service was great.

  4. #4
    WABS's Avatar
    WABS is offline 10-Pointer
    Join Date
    Sep 2000
    Location
    Arlington, VA
    Posts
    933

    Default Re: Great service from TC

    Same here -- broke the front sight on my Black Diamond a couple of times and they ALWAYS responded right away, often with more than I asked for.

  5. #5
    VTbowman's Avatar
    VTbowman is offline Monster Buck
    Join Date
    Oct 2003
    Location
    Almost Canada, (NW Vermont)
    Posts
    8,130

    Default Re: Great service from TC

    I too have gotten great service froim them. Sent me free stuff everytime I ask where to buy something. LOL

  6. #6
    huntermq32 is offline 6-Pointer
    Join Date
    Feb 2005
    Location
    IL
    Posts
    252

    Default Re: Great service from TC

    same here.

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